Our Services

REMOTE INFRASTRUCTURE MANAGEMENT SERVICES

With ever evolving technological solutions that are making the environment more and more competitive, it is important for businesses to quickly adapt to the changes or be worn out, burdening your IT team to quickly learn new technologies and adapt to it which is a shift of focus from your core business objective.


Our team of specialists are proficient in remotely managing the workstations, servers, network and storage devices, Security Center, Release/Change Management, Application and Performance monitoring, Backup support, ETL environment support, etc. with the help of latest tools and technical expertise. PRiSTOLOGY reduces the risk of IT failure through round-the-clock proactive monitoring and continuous infrastructure availability for our clients with easy scalability support and competitive pricing models.

HELP DESK SERVICES / SERVICE DESK

Timely response to incidents is the essence of this service that we understand and implement full well. Our team of certified and experienced professional are capable of delivering high-quality IT support required for your business avoiding down time of any of your business-critical applications making the process proactive than reactive.


We have infrastructure ready to provide round-the-clock support through calls, emails or chat. We have the expertise, and can immediately arrange in case of niche requirements, required to deliver support to all kinds of L1, L2 and L3 support. To meet your business continuity, we offer monitoring services as per your requirement.


PRiSTOLOGY can be looked at as a trusted partner in providing services to your day to day IT support needs at customized pricing considering your requirements.

DATABASE SUPPORT SERVICES

Database, in this information age, is a tool that organizations use to take well informed and timely decision that are critical for business success.


At PRiSTOLOGY we have a team of expert DBAs that are highly skilled in providing complete database management support, remotely or onsite, to your business on various platforms. We offer following services to ensure steady, reliable and round-the-clock monitoring and availability of your database.


  • Assessment Support (Scalability, Assessment tools, Inventory)
  • Optimization Support (Virtualization, consolidation, automation)
  • Administration Support (Installation, configuration, space management, upgrades, patching, migration)
  • Storage and Backup (Designing and Deployment of SAN/NAS Solution architecture)
  • Monitoring (Performance monitoring, Incident management, Problems analysis and resolution)
  • Health Checks
  • Timely availability of resources

Our team of experts can support Oracle, Mongo DB, Maria DB, MSSQL, Hadoop, SQL databases.


NETWROK OPERATIONS MONITORING

While you are busy with your daily business operations and working towards your business mission leave the Network Operations Center Monitoring, that is equally important to ensure uptime at your work, to us.


We have a team of highly experienced network engineers that can identify, isolate, analyze and troubleshoot errors in a timely and efficient manner helping you to focus on your core business activities without worrying about network downtime and its impact.


Our capabilities include providing L1, L2 and L3 monitoring and resolution support to our clients.


As a part of our process we collect and maintain vital system statistics and conduct trend analysis to proactively anticipate possible problems. We coordinate with your team to get the issue resolved in timely manner. Continuous learning of latest tools and technological advancements keeps our teams competent to provide efficient support and escalate in time for issues requiring next level support.


At PRiSTOLOGY we are committed to provide high-quality services to our clients while being cost effective at the same time, enabling businesses to save cost on hiring and managing in-house resources and ensure operational readiness.

  • WAN Services
  • LAN Services
  • VPN Services
  • Applications System
  • Network Security Services
  • IT Infrastructure Change Management

IT SECURITY SERVICES

In today’s increasingly interconnected world Information security has become a necessity to keep your critical business information secure. At PRiSTOLOGY we have a team of certified professionals that have garnered their expertise with years of experience in setting up SOC for various organizations and providing complete consultation for SOC architecture. Our workforce is skilled with deep and broad knowledge of managing security operations and help our clients define their strategy, identify threats and risks with timely resolution for business continuity.


Our services include :


  • Designing Security Strategy
  • Setting up SOC Architecture
  • Ensure Regulatory Compliance
  • Risk Management
  • 24*7 Monitoring
  • Incident Reporting
  • Monitoring External Communications
  • Identity and Access Management
  • Threat Monitoring and Management
  • Security Intelligence Feed

With PRiSTOLOGY’s Remote Infrastructure Monitoring our clients can expect,


  • Cost Effective services from our offshore center in Pune, India
  • 24*7 availability of Support and Services
  • Onsite support and services can be provided from our offices in US and Australia
  • SDC Facility for our clients work that can be remotely monitored
  • Highly skilled L1/L2/L3 support
  • Continues training of employees to be up to date with new technologies
  • Compliance with your IT Policies and standards
  • Use of latest tools and technologies
  • Expert consultation

CLOUD SERVICES

PRiSTOLOGY’s Cloud Services helps businesses to migrate from on-premise model to cloud based systems providing the businesses the flexibility of anytime access, 99% uptime of systems, applications, etc. with significant cost savings and data security.


Our team of expert cloud engineers has deep knowledge and technical expertise required to deliver solutions that exactly meet your business goals.


Our portfolio of cloud services include,


  • Expert Consultation to exactly understand your business requirements and design appropriate cloud strategy to meet your business objectives.
  • Setting up of Cloud Infrastructure (IaaS, PaaS, SaaS) on Public, Private or Hybrid cloud.
  • Expertise to work on all cloud providers (AWS, Google, Azure, etc.)
  • Virtualization, Migration and Integration
  • Digitizing specific business processes or entire department
  • Performance Monitoring – 24*7 monitoring of your existing cloud applications and infrastructure for any latency issues, security risks, service uptime, software upgrades and maintenance, etc.

  • For seamless experience of end to end Cloud Services Management contact us and we will be happy to assist you.

    CUSTOM SOFTWARE / APPLICATION DEVELOPMENT

    We deliver solutions that are made to order and custom fit to meet the objective of your specific business purpose/problems. Our team of experienced professionals is skilled to work on various technologies, popular and niche, and develop the application/software the way you want it and on the platform of your choice.


    We have a robust process that enables us to deliver customer applications/solutions in an efficient and timely manner.


    • Requirement Gathering
    • Analyze
    • Plan
    • Implement
    • Test
    • Deliver

    CUSTOM MOBILE APPLICATION SERVICES

    Mobile applications can help businesses in many ways be it in engaging your customers for your online store businesses that need keep track field staff, or manage other business activities while on the move.


    We create mobile applications that are user friendly with great UI to leave a great impression of your business on the app users. We have expertise in creating native as well as hybrid apps using latest technologies like Java, J2ME, Kotlin, Xamarin, Cordova, etc.


    To assess the work you can use our app created for real time tracking of field agents with a complete view of their route, stop duration and real time location monitoring.


    Please send an email to info@pristology.com and we can share a case study for it.

    HIRE OUR RESOURECES

    We can help you with resources in following areas,


    • Web Development
    • Hosting
    • Website / Application Maintenance and Management
    • Technical Support
    • Database Development and Management
    • Remote / Cloud Infrastructure Management

    Let us know the requirements for your project, the technical expertise you need and the experience.


    We will make it available for you and provide necessary support in accomplishing you business goal.